1) Controller
- Brand: NexoOne
- Website: https://nexoone.top/
- Legal entity: NexoOne
- Address: 4-4-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
- Privacy email: contact@nexoone.jp
- Business ID / Tax ID: 5234567890123
2) Data categories
- Contact & inquiry data: name, email, optional phone, message.
- Program context you share: goals, constraints, schedule preferences.
- Technical data: IP, device/browser info, timestamps, security logs.
- Cookie preferences: choices + limited performance data (if enabled).
3) Purposes
- Respond to requests and provide information about educational programs.
- Deliver requested services and support communications.
- Protect the site (security, abuse prevention, reliability).
- Improve performance where permitted.
- Comply with legal obligations and handle disputes.
4) Lawful bases (GDPR Art. 6)
- Consent — optional cookies and optional communications.
- Contract — steps before engagement and service delivery.
- Legitimate interests — security and essential operations.
- Legal obligation — compliance and recordkeeping.
5) Your rights
- Access to your data, rectification, erasure.
- Restriction of processing and objection where applicable.
- Portability (where applicable).
- Withdraw consent at any time for consent-based processing.
6) Retention
We keep data only as long as necessary for the purposes described.
Retention is limited to what is necessary: inquiries and service records are typically retained for
up to 3 years; security logs are retained for a shorter period unless needed for investigations.
7) Processors & transfers
We may use processors (hosting, email, security). If processing occurs outside EEA/UK, we apply safeguards where required (e.g., SCCs).
We use hosting, email delivery and security processors. Data shared with processors is limited to
what is necessary; safeguards are used for international transfers where required.
8) Cookies & opt-out
Cookie controls are available via our cookie UI (loaded after scroll). We avoid Google scripts. For opt-out options, see Opt-out.
Checklist
Controller details
Contact: contact@nexoone.jp • 4-4-4 Ginza, Chuo-ku, Tokyo 104-0061
Retention periods
Inquiries & service records: ~3 years; logs: shorter
Vendor list
Hosting, email & security processors (limited data shared)