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Privacy Policy

This policy explains how NexoOne collects and uses personal data when you visit our website or contact us.

Effective date: 2026-02-11 • Last updated: 2026-02-11

1) Definitions

  • "Personal data" means information that identifies or can reasonably identify an individual.
  • "Processing" means collecting, storing, using, sharing, or deleting data.
  • "Controller" means the party that determines why and how personal data is processed.
  • "Services" means training sessions, workshops, materials, and related communications.

2) Scope

This policy applies to visitors and users of NexoOne website and those who contact us via forms or email. It does not apply to third-party websites you may access via links on our pages.

3) Who we are (data controller)

Verified legal entity and contact details for Japan are shown below.
  • Brand: NexoOne
  • Website: nexoone.top
  • Address: 4-4-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
  • Email: contact@nexoone.jp
  • Business ID / Tax ID: 5234567890123

4) Data we collect

4.1 Data you provide

  • Contact details (name, email, optional phone)
  • Message content (subject, message body)
  • Business context you choose to share (role, company size, constraints)

4.2 Data collected automatically

  • Approximate device and browser information
  • IP address (may be treated as personal data under some laws)
  • Basic usage events (page views, navigation timing) via first-party performance cookies if enabled

5) Purposes of processing

  • Responding to inquiries and providing requested information
  • Scheduling sessions and delivering Services
  • Operating and securing the website (fraud prevention, troubleshooting)
  • Improving website performance and usability (where permitted by your cookie choices)
  • Compliance with legal obligations (recordkeeping, dispute handling)

6) Legal basis (where applicable)

Depending on your jurisdiction, we process personal data under one or more of these legal bases:

  • Consent (e.g., optional cookies, certain communications)
  • Contract (steps prior to entering a contract; service delivery)
  • Legitimate interests (website security, basic operations) balanced against your rights
  • Legal obligation (recordkeeping and compliance)
This section follows applicable regional requirements for Japan.

7) Cookies and similar technologies

We use a cookie manager to control cookie categories. The current configuration may enable first-party performance cookies by default.

  • Required cookies: necessary for core site features and security (if used).
  • Performance cookies: help us understand basic usage patterns to improve the site.

You can change your preferences via the cookie controls when available, or use the Opt-out page for guidance.

8) Sharing and processors

We may share data with service providers who process data on our behalf (e.g., hosting, email delivery). We only share what is necessary for the stated purposes.

  • Hosting and infrastructure providers
  • Email and communication providers
  • Security and anti-abuse tools (if used)
Vendors used (hosting, email, payment) are listed on request and will be disclosed where required.

9) International transfers

If data is transferred across borders, we use appropriate safeguards where required (e.g., contractual clauses), and limit transfers to what is necessary to provide the website and Services.

10) Data retention

  • Inquiry messages: retained as long as needed to respond and follow up, then archived for recordkeeping.
  • Client communications: retained for the duration of service delivery and a reasonable period thereafter.
  • Security logs: retained for a limited period to protect the site and investigate incidents.
Retention periods are set according to applicable law and will be disclosed on request.

11) Your rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete data (in certain circumstances)
  • Restrict or object to processing (in certain circumstances)
  • Data portability (where applicable)
  • Withdraw consent (where processing is based on consent)

To exercise rights, contact us using the details below. We may ask for verification to protect your data.

12) Security

We use reasonable administrative and technical measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

13) Children

Our Services are intended for adults. We do not knowingly collect personal data from children.

14) Contact

Contact channels for Japan.
  • Email: contact@nexoone.jp
  • Address: 4-4-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan

15) Changes to this policy

We may update this policy from time to time. The effective date above indicates the latest version.